| All this good stuff is completely free! Really.
The published articles listed here were
all written by the #1 SMMarT Guy,
Kim Robinson. Each one is brief,
entertaining, and educational without being
Please feel free to read any that strike
- 3 Cs of Successful
Discover the three bedrock fundamentals
to creating effective display ads,
marketing pieces, and campaigns.
- Bad Manners Are
Bad for Business
Generate more business and close more
sales by following these five simple
rules of business etiquette.
- Building a Management
Team members who know and understand
each other away from work can better
predict each other’s behavior
while at work. Read one exciting
example of a boss who learned the hard
way about how hard a member of his
team wanted to win.
- Call Center Sales
Learn three simple communication techniques
that decrease call times and increase
- Dealing With Conflict
Read the simple nine-step process to
comfortable, and completely, resolve any conflict.
- Do Sweat the Small
Read examples of how paying attention
to small details can generate big sales.
- Don't Insult Your
Don’t blow sales by trying to
make your competition look bad.
- Door-to-Door Sales
A brief, yet spot-on, primer about
how to be successful selling anything
- Emotional Persuaders
Discover the five things advertisers
use to push our buttons so
we remember their products.
- Four Tips For
These four tips will help you hit the
ground running every year, and any
- Great Customer
Service is Sales
Great customer service and up selling
go hand-in-hand to improve customer
satisfaction and generate revenue usually
left on the table.
- Hire the Personality
Don’t change the job to fit the
person—hire the right person
for the job.
- Ho Ho Ho
Don’t sweat the small stuff about
More salespeople talk themselves out
of a sale than ever talk themselves
into one. Learn six tips to
help you listen better to close more
- No, Thank You.
The key to successful cold calling. Learn
how to make more sales with outbound
- Selfish Doesn't
It’s not all about you when it
comes to creating marketing pieces
for your company. Learn what
works and why.
- The 3 Sales Truths
Gain clarity about the three things
that govern sales and the sales process.
- The Waiter Test
A simple personality test many top
executives use to determine if a
management candidate is the right
person for the job.
- Waiting for Service
Control the line to increase
both customer satisfaction and
repeat sales. See what happens
when you don’t…
|* The articles
above require the free Acrobat Reader
here to download.